Legal
Predixa Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how Predixa (the "Company", "we", or "us") collects, uses, and safeguards information when you interact with our website, web application, iOS app, and related services (collectively, the "Platform"). By using Predixa, you agree to the practices described below.
1. Information we collect
We collect information to deliver, secure, and improve the Predixa experience:
Account information
Name, email address, authentication identifiers, and profile details you provide when registering or managing your account.
Subscription & billing data
Payment method details, transaction history, and subscription status processed securely through our billing partners (Stripe and RevenueCat).
Usage analytics
Events, feature interactions, and device information that help us improve platform performance and reliability.
Support communications
Messages, attachments, and context you share when contacting Predixa support so we can resolve requests effectively.
2. How we use information
- Provide and maintain core platform functionality, including authentication and personalized analytics.
- Process transactions, manage subscriptions, and deliver invoices or billing notices.
- Monitor performance, troubleshoot issues, and protect against fraud or abuse.
- Develop new features, conduct product research, and improve user experience.
- Communicate service updates, educational content, and support responses.
3. How we share information
We do not sell your personal data. We may share limited information in the following situations:
Service providers
Trusted vendors such as Stripe, AWS, RevenueCat, and analytics partners who operate components of the Predixa platform.
Legal & compliance
Authorities or third parties when required to comply with applicable laws, regulations, or legal processes.
Business transfers
Successors in the event of a merger, acquisition, or other corporate transaction, subject to continued protection of your data.
4. Data retention
We retain your information while your account is active and for a reasonable period afterward to comply with legal, tax, and reporting obligations. You may request deletion of personal data by contacting us at support@predixaweb.com. Some data may remain in backups or logs for a limited time.
5. Security
We implement technical and organizational measures to protect your information, including encryption in transit, access controls, audit logging, and regular security reviews. Despite our efforts, no system is completely secure, so please use unique, strong passwords and notify us promptly of any suspected account compromise.
6. Your choices
- Access, update, or delete account information from your profile or by contacting support.
- Manage marketing or product update emails via unsubscribe links or support requests.
- Control analytics or cookie preferences through in-product settings (coming soon).
7. International transfers
Predixa operates from the United States. If you access the Platform from other regions, your information may be transferred to, stored, and processed in the U.S. We maintain safeguards consistent with applicable data protection laws when transferring information across borders.
8. Children's privacy
Predixa is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us so we can delete it.
9. Updates to this policy
We may update this Privacy Policy to reflect changes in technology, regulation, or our services. We will post the updated policy here and adjust the "Last Updated" date. Material changes may also be communicated via email or in-product notifications.
10. Contact us
If you have questions about this Privacy Policy or how Predixa handles data, email support@predixaweb.com and we'll respond within 24–48 hours.